Terms & Conditions – KLN Organic AB

Last Updated: August 2025

1. Introduction

These Terms & Conditions govern your use of the KLN Organic AB website and any purchases made through it. By accessing the site or placing an order, you agree to be bound by these terms.

2. Company Information

KLN Organic AB Email: info@klnorganic.com Registered Address: 16273, Vällingby, Stockholm, Sweden Company Registration Number: 559422-2142 VAT Number: SE559422214201 EORI Number: SE5594222142

3. Website Use

You agree to use the website lawfully and refrain from any activity that may harm the site or other users.

4. Products and Availability

We offer skincare and haircare products. All items are subject to availability and may be modified or discontinued without prior notice.

5. Orders and Payment

Orders are binding once confirmed. Full payment must be made using approved methods. We use secure third-party payment processors and do not store your payment details.

6. Shipping and Delivery

We aim to ship orders promptly. Delivery times vary by location. We are not responsible for delays caused by external factors beyond our control.

7. Returns and Refunds

You have the right to withdraw from your purchase within 14 days of receiving the product, provided that the item is:

Unused
Unopened
In its original packaging
In good condition, free from damage or defects

Opened or used products cannot be returned due to hygiene and safety reasons. We take great care in packaging and shipping products securely. However, any damage occurring during transit is the responsibility of the shipping carrier, not KLN Organic AB. If a product arrives damaged or defective, clear evidence must be provided. KLN Organic AB reserves the right to assess the case before approving any return or refund. Refunds are issued within 14 days of receiving the returned product, and may take up to 30 days depending on your payment method and banking processes.

8. Product Safety and Personalized Guidance

We recommend following the usage instructions provided on our website for each product, where detailed guidance is available. If you have known sensitivities to specific ingredients—such as avocado oil—or are unsure which products suit your skin type or needs, feel free to contact our team at info@klnorganic.com. Our professional advisors will respond with personalized recommendations tailored to your skin type and goals. You may also browse and choose products yourself using our clearly categorized sections, which help you select based on skin type (oily, dry, combination, sensitive) or desired results (hydration, brightening, anti-aging, etc.).

9. Intellectual Property

All content on the website is owned by KLN Organic AB or its licensors. You may not reproduce or distribute any content without prior written permission.